Confidentiality

All health professionals have access to patients’ health records. Any other bodies need to have patients’ written consent. Confidentiality is maintained at our surgery.

Confidentiality and Medical Records

The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

Practice staff have access to all medical records. Sometimes other health service staff, e.g. from the CMCCG, may work here and need access to your records. When data is collected for other NHS agencies the results cannot be connected to an individual patient. When we get requests from Insurance Companies and Solicitors for copies of medical records these will only be released with your written consent. If you have any concerns please discuss these with the doctor.